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Library Services for People With Disabilities

See also:
    Microsoft Accessibility Features
    A Guide to Resources for People With Disabilities

Memorial Hall Library is committed to making library services accessible to all our users. Presently the library has these materials and services in place to make the library more accessible. Questions? Call 978-623-8401 x31 or email us.

If you need more time than our standard three week loan period for books, be sure to ask at the Circulation Desk about getting an extended loan.

For people with visual impairments:

  • Large print books, both fiction and nonfiction
  • Audiobooks and playaways
  • A handheld magnifier and Optelec portable video magnifier are available at the Reference Desk for use in the library

For people with hearing impairments:

  • DVD films with English subtitles
  • Closed caption DVDs.

For people with limited mobility:

  • Ramp at the rear library entrance
  • Automatic door openers at the rear entrance
  • Designated handicapped parking spaces in the rear and side parking lots
  • Wheelchair accessible reference and circulation desks
  • Elevator to all floors of the library
  • Handicapped accessible restrooms on the Lower Level
  • Aisles wide enough to accommodate wheelchairs
  • Sit down catalog terminal that accommodates wheelchairs

Other Assistive Services:

  • Home delivery for homebound individuals: staff select and deliver library materials to Andover residents who have difficulty coming to the library because of age, illness, or temporary or permanent disability. For more information contact Gerry Deyermond 978-623-8401 x35 or email
  • Reference Service is available in person, by telephone (978-623-8401 Ext.32), by fax (978-623-8407), by email ( and through chat.
  • Catalog assistance: reference librarians will check the online catalog, check the shelves, place reserves and interlibrary loans, and hold materials for individuals whenever the library is open.
  • The staff will retrieve any materials anywhere in the building for any patron who for any reason finds it difficult to do so

Books and Periodicals for People with Disabilities

  • Circulating books, videos, and audiobooks on topics of interest to people with disabilities, including personal narratives, architectural adaptations, medical issues, social services, adaptive technology, etc.
  • Magazines on disability topics, including ADDtitude, Autism Spectrum Quarterly, Exceptional Parent, Guideposts, New York Times: Large Print, Reader's Digest: Large Edition.

Web Sites on Disabilities:

  • Disability Exchange A index of services and resources for people with disabilities in Massachusetts searchable by disability or location.
  • Massachusetts Office on Disability. State agency whose primary mission is to assure access to state and local programs, activities, and services for people with disabilities.
  • Massachusetts Rehabilitation Commission. MRC promotes equality, empowerment and independence of individuals with disabilities.
  • Perkins School for the Blind in Watertown MA. Information and services for people who are blind, deafblind or with multiple disabilities. Includes Talking Book library service affiliated with the Library of Congress.
  • Disability Law Center. Protection and advocacy agency for residents of Massachusetts.
  • Andover Commission on Disability Addresses Andover's disability needs for the town and its residents, visitors, and families with disabilities.
  • Information about the Americans with Disabilities Act (ADA) from the U.S. Department of Justice.
  • a web site sponsored by the federal government that provides a comprehensive list on disability programs and services nationwide. Topics include benefits, civil rights, education, employment, health, housing and more.
  • Customizing Microsoft products How to customize Microsoft products for various types of disabilities; includes features built into Microsoft products and software that can be purchased.


Last updated: March 24, 2014
Memorial Hall Library   2 N. Main Street   Andover, MA 01810   p:978-623-8400   f:978-623-8407