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If you are from Andover and need more help:
   phone:  978-623-8401 x32 or
   fax:      978-623-8407 or
   email:   rdesk@mhl.org.

If you are from another town and need more help, contact your local library:
    If your library belongs to the MVLC network, click here.
    If your library belongs to the NOBLE network, click here

Please note: In most cases you will be communicating with a librarian who does not work at your local library.  They will not have access to your library card records.  The librarian may be from Memorial Hall Library, another Massachusetts library, or elsewhere in the national 24/7 Reference collaborative.

MassAnswers is a cooperative project of Massachusetts Regional Reference Center libraries and other cooperating libraries, who have joined with the nation-wide 24/7 Reference collaborative. MassAnswers is initially funded by federal grant funds authorized by the Library Services and Technology Act, administered by the Massachusetts Board of Library Commissioners. More About 24/7 Chat Reference .